Privacy Policy

When you place an order or contact us, we collect the following personal information:

- Full name - Email address - Delivery address - Phone number - Payment details (processed securely via Stripe or PayPal — we do not store card numbers) - Order history and correspondence

We collect only the information necessary to process your order and communicate with you about it.

We use your personal information solely for the following purposes:

- Processing and fulfilling your order - Sending order confirmations and shipping notifications - Responding to your enquiries - Complying with legal obligations

We do not use your information for unsolicited marketing communications without your consent.

We do not sell, rent, or trade your personal information. We disclose information to third parties only where necessary:

- Australia Post and courier services (to deliver your order) - Stripe and PayPal (to process payments — subject to their own privacy policies) - Legal or regulatory authorities (where required by law)

All third-party service providers are required to handle your data in accordance with applicable privacy laws.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption for all data transmission. Payment processing is handled by PCI-DSS compliant providers (Stripe, PayPal) and we do not store full card details on our servers.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Order records are typically retained for seven years in accordance with Australian tax law.

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

- Access the personal information we hold about you - Request correction of inaccurate or outdated information - Request deletion of your personal information (subject to legal retention requirements) - Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at info@auspeptidewarehouse.com.au.

Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies do not contain personal information. You may disable cookies in your browser settings, though some site functionality may be affected.

This Privacy Policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our website or purchasing from us, you consent to the collection and use of your information as described in this policy.

For any privacy-related enquiries or to exercise your rights, please contact:

Peptide Warehouse Email: info@auspeptidewarehouse.com.au Phone: +61 4323 08931 Address: Melbourne VIC 3000, Australia Business Hours: Monday–Friday, 9:00 AM – 5:00 PM AEST